Privacy Policy

Annie’s Family Farm respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, how we use it, and how we keep it safe.

What information we collect

We only collect information that is necessary to run our farm business and communicate with our community. This may include:

  • Your name

  • Your email address

  • Your phone number

  • Your general location (e.g., town or region)

  • Information you provide when signing up for our newsletter, CSA, or farm updates

  • Information you provide when placing an order, making an inquiry, or contacting us

We do not collect sensitive personal information.

2. How we use your information

We use your information only for farm-related purposes, including:

  • Sending newsletters, farm updates, and announcements

  • Managing CSA memberships, subscriptions, or orders

  • Responding to questions or requests

  • Coordinating pickups, deliveries, or farm events

  • Improving our services and communication

We do not sell, rent, or trade your personal information to anyone.

3. Email and communications

If you sign up for our newsletter or updates, you can unsubscribe at any time using the link in our emails or by contacting us directly.

We only send emails related to the farm.

4. How we store and protect your information

We take reasonable steps to protect your personal information and store it securely using trusted tools and services (such as email and website platforms).

Only the farm owners (John and Telia) have access to your personal information.

5. Sharing of information

We do not share your personal information with third parties, except:

  • If required by law

  • If needed to operate essential services (for example, an email newsletter service or website form provider), and only for the purpose of running our farm operations

6. Cookies and website analytics

Our website may use basic cookies or analytics tools to understand how visitors use the site and to improve it. These do not identify you personally.

7. Your rights

You may:

  • Ask what information we have about you

  • Ask us to update or correct your information

  • Ask us to delete your information from our records

To do this, just contact us using the information below.

8. Contact us

If you have any questions about this Privacy Policy or your personal information, you can contact us at:

Annie’s Family Farm
North Cowichan, BC
Email: info@anniesfamilyfarm.com